Privacy Policy

This Privacy Policy covers the treatment of personally identifiable information collected by Diane A. Gagné Financial Services servers during your visits to Diane A. Gagné Financial Services websites. This Privacy Policy is subject to change without notice to you, so we recommend that you review it regularly. By accessing this site you acknowledge that you have read and understand this Privacy Policy as amended from time to time. The information included in this website should not be considered a solicitation or an offer to sell products or services in any province besides those in which Diane A. Gagné Financial Services (3039510 Canada Inc.) is properly registered/licensed.

Privacy and confidentiality

Diane A. Gagné Financial Services is committed to respecting the privacy and confidentiality of information it receives, in accordance with Diane A. Gagné Financial Services Privacy Guidelines, and applicable law. Diane A. Gagné Financial Services has established and will continue to maintain reasonable safeguards to protect the security and confidentiality of personal information. However, you acknowledge and confirm that the Internet is not a secure medium where privacy and confidentiality can be guaranteed and that complete security and confidentiality of transmissions to and from this site over the Internet is not possible at this time. Your confidential use of this site cannot be guaranteed and you acknowledge that your use of this site (including information you transmit to the site) may be subject to access or manipulation by, or disclosure to, third parties. Without limiting any other disclaimer herein, Diane A. Gagné Financial Services and its affiliates shall not be responsible or liable for any damages that you or any other person may suffer in connection with any such breach of privacy, confidentiality or security.

Communication with Diane A. Gagné Financial Services

If you send Diane A. Gagné Financial Services an e-mail through our "Contact Us" feature, the e-mail address you provide at registration will be used to contact you with our reply. If your e-mail address changes, please advise us. Remember that the security of e-mail communication cannot be guaranteed at this time.

What information may be collected?

We will not obtain personally-identifying information about you when you visit our site, other than general information for web site performance assessment purposes such as the number of visitors to different sections of the site, the web address from where they connected to our site, the domain name, the date, or the time and duration of their visit to help make our site the best it can be.
Should you decide to request more information or a quote, you will be asked to complete an online request form. With your authorization, we will share this information with insurance companies or our affiliated partners in order to provide you with the information you request.

How we communicate with you :

Depending on your needs and preferences, we employ a variety of methods to communicate with you. These methods may include:

Contact by telephone to verify information, answer your questions or to schedule a meeting with you to discuss further about your personal situation.
Contact by postal mail to provide you with the information you request.
Contact by email to verify information, to conduct surveys, to provide you with additional information, service announcements, special offers, reminders of premiums due, and money saving opportunities and offers from us.
On occasion, we are unable to assist you because of province licensing or other reasons. In these cases we may ask another office to contact you to assist you

If you do not wish to receive further communication from us, you may decline by contacting our office.

Marketing from third parties: We will never sell your information to any third parties, or share it with any other organization for marketing purposes.

Tracking: As is further discussed in the Traffic Analysis section below, we won’t use your personal information to track your personal movement within our website.

E-mail security
The security of e-mail communication cannot be guaranteed at this time. Any person wishing to communicate or send information of a private or confidential nature to Diane A. Gagné Financial Services or a third party is encouraged to do so by other means.

E-mail fraud
Be cautious of e-mail and websites purporting to represent a legitimate company and that ask you to provide confidential or financial information. Please attach any suspicious e-mail in its original form, or in the case of a website please include the URL (address of the website) in your notification. For information on various types of e-mail fraud please visit the Public Safety and Emergency Preparedness Canada's website at www.psepc.gc.ca/prg/le/bs/phish-en.asp.

Cookies
"Cookies" are small items of data that websites store in your browser. These data files contain information the site can use to track and organize the pages you have visited, and to gather information. Some of our Web-based applications use "cookie" technology to measure site activity and tailor information to fit your personal interests. This helps us deliver a superior website experience that is designed to be fast, secure and personalized. Diane A. Gagné Financial Services uses only "session" cookies that is to say; cookies placed by Diane A. Gagné Financial Services are deleted when you close your browser, further protecting your privacy and security.

Traffic analysis
Diane A. Gagné Financial Services collects some limited information about your connection to the Internet. This information includes your computer's IP Address, which is your numerical address on the Internet that lets our servers know where to send the web pages you view. This information is collected to help measure traffic to our site and the performance of our servers, and to help diagnose problems when they arise. This information does not identify you personally, and all site analysis is performed on a strictly anonymous sample of the information collected.

This Privacy Policy was last updated on May 4th, 2010